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How to cut the right costs and remain efficient

Updated: Feb 16, 2021

I just read an article that described how a newly appointed vice president-director of Indonesia’s largest non-state bank noticed that staff were leaving half-empty glasses of water after work. His first decision was to restrict the amount of drinking water available at PT Bank Central Asia’s headquarters. This kind of observation helps increase business efficiency and avoid cutting important spending such as staff cost.

I have always encouraged my clients not to cut staff salaries. I believe that employees should be at the heart of the business like the customers.